Refund Policy

Last updated: June 2026

Digital Product Policy

Due to the digital nature of InvoiceApp and the immediate delivery of license credentials upon purchase, purchases are generally non-refundable except as described below.

When Refunds May Be Considered

We may consider refunds on a case-by-case basis for:

• Duplicate purchases – if you accidentally purchase the same license twice.
• Technical issues – if you are unable to activate your license and we cannot resolve the issue within a reasonable time.
• Accidental purchases – if you purchased in error and contact us promptly.

Any such requests should be submitted as soon as possible after purchase.

How to Request Assistance

If you are experiencing technical issues or believe a refund is warranted, please contact us at hoopoegem@gmail.com. We will do our best to help resolve any problems.

Refund Processing

Approved refunds, when granted, will be processed through the original payment provider. Processing times may vary depending on your payment method and financial institution.

Payment Disputes

If you experience a billing, activation, or technical issue, please contact us before initiating a payment dispute or chargeback. We will make reasonable efforts to resolve legitimate concerns promptly.